Blog
Industry Observations
We look at the friction points we observe in the everyday operations of different industries, with the problem at the centre.
Industry Observations3 min read
Where does the gap between 9 on the shelf and 12 in the record come from?
In most businesses an inventory gap comes not from one large mistake but from small moments that never got recorded. The anatomy of the gap, and why it surfaces at the worst possible time.
Industry Observations3 min read
Why is deadline tracking in law firms still done from memory?
Response periods, hearing dates, appeal deadlines. In many law firms these dates live in the lawyer's head rather than in a system. The anatomy of that habit.